Privacy Policy
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
1.1 When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and email address. 1.2 When you browse our store, we also automatically receive your computer's internet protocol (IP address) in order to obtain information that helps us learn more about your browser and operating system. 1.3 Email Marketing: With your permission, we may send you emails about our store, new products and other updates. 1.4 WhatsApp Marketing:With your permission, we may send you emails about our store, new products and other updates. SECTION 2 - CONSENT 2.1 How do you obtain my consent? 2.1.2 When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or return a purchase, you are consenting to our collection and use of personal information only for these specific purposes. 2.3 If we ask for your personal information for a secondary reason, such as marketing, we will ask for your consent, or give you the opportunity to say no. 2.3.1 How can I withdraw my consent? If you change your mind after providing your data, you can withdraw your consent at any time and thus prevent us from contacting you to obtain or disclose information. Contact us at contact@caveira-roots.com SECTION 3 - DISCLOSURE 3.1 We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. SECTION 4 - SHOPIFY 4.1 Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services. 4.2 Your data is stored through the Shopify data store, databases, and the general Shopify application. They store data on a secure server behind a firewall. 4.3 Payment 4.3.1 Mercado Pago: We work with the state-of-the-art Mercado Pago system. This means that the customer will have access to all forms of payment that this platform makes available, as well as the security guarantee that this system provides. 4.3.2 If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card details. They are encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for the period necessary to complete your purchase transaction. After completing the purchase, your purchase transaction information is deleted. 4.3.3 All direct payment gateways adhere to the standards defined by PCI-DSS, which are managed by the PCI Security Standards Council. It is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure use of credit card information by our store and its service providers. For more details, please read Shopify's Terms of Service or Privacy Policy. SECTION 5 - THIRD PARTY SERVICES 5.1 In general, our third party providers will collect, use and disclose your information only to the extent necessary to enable them to perform the services they provide to us 5.2 However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them about purchase-related transactions. . 5.3 For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be used by these providers. 5.4 Specifically, remember that certain suppliers may be located or have facilities that are located in different jurisdictions than yours or ours. Therefore, if you wish to proceed with a transaction that involves a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where the service provider or its facilities are located. 5.5 For example, if you are in Canada and your transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriotic Law. 5.6 Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service. 5.7 Links When you click on links in our store, they may direct you away from our website. We are not responsible for the privacy practices of other websites and we encourage you to read their privacy policies. SECTION 6 - SECURITY 6.1 To protect your personal information, we take precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered or destroyed. 6.2 If you provide us with your credit card information, it will be encrypted using secure socket layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional measures accepted by industry standards. 6.3 COOKIES 6.3.1 Below is a list of the cookies we use. We've listed them so you can choose whether you want to opt out of cookies. 6.3.2 _session_id, unique token, per session, Allows Shopify to store information about your session (referrer, landing page, etc.) 6.3.3 _shopify_visit, no data retained, Persistent for 30 minutes from last visit, Used by the website provider's internal stats tracker to record the number of visits 6.3.4_shopify_uniq, no data held, expires at midnight (visitor-relative) of the next day, Counts the number of visits to a store by a single customer. 6.3.5 Cart, Single Token, Persistent for 2 weeks, Stores information about the items in your cart. 6.3.6 _secure_session_id, single token, per session 6.3.7 storefront_digest, single token, undefined, If the store has a password, it is used to determine whether the current visitor has access. SECTION 7 - AGE OF CONSENT 7.1 By using this website, you confirm that you are of legal age in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this website SECTION 8 - CHANGES TO THE PRIVACY POLICY 8.1 We reserve the right to modify this privacy policy at any time. So please read it often. Changes and clarifications take effect immediately after being posted on the website. If we make changes to the privacy policy, we will notify you of the update. That way, you will know what information we collect, how we use it, and under what circumstances, if any, we will use and/or disclose it. 8.2 If our store merges with another company, your information may be transferred to the new owners so that we can continue selling products to you. QUESTIONS AND CONTACT INFORMATION If you would like to access, correct, amend or delete any personal information we have about you, file a complaint, or simply ask for more, contact our Director of privacy through contato@caveita-roots.com ---- Att. Skull Roots Team
